TERMS & CONDITIONS
These terms of sale apply to all products supplied by Herbal by design, of 121 High St , EN5 5UZ
United Kingdom (‘We/Us’). Please read these terms of sale carefully and retain a copy for future
reference.
These Terms and conditions apply between You, The User of This Website, www.herbalbydesign.
co.uk, the owner and operator of this Website.
Please read this Terms and Conditions carefully, as they affect your legal rights. By placing an order
on this website, You agree is to comply with and be bound by these terms and conditions.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these
terms and conditions, You represent and warrant that you are at least 18 years of age. If You are not
18 years of age DO NOT use this site.
Prohibited Use
You may not use the Web site for any of the following purposes:
a) In any way which causes, or may cause, damage to the Website, or interferes with any other
person`s use or enjoyment of the Website;
b) In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise
objectionable or in breach of any applicable law, regulation, governmental order;
c) Making, transmitting or storing electronic copies of content
without the written permission of the owner.
Privacy and Cookie Policy
Use of the Website is also governed by our Privacy Policy and Cookies Policy which are incorporated
into this terms and conditions by this reference. To view our Cookie Policy and Privacy Policy, please
click here.
Copyright & Intellectual Property
All the Content of the Website is property of Herbal by Design our affiliates or other relevant third
parties. In this terms and conditions, Content means any text, images, audio, video, graphics, data
compilations, page layout and any other form of information capable of being stored that appears
on or forms content of herbalbydesign.co.uk. The contents of the herbalbydesign.co.uk is protected
by copyright laws, trademarks, database and other intellectual property rights.
User permitted to use the material data and content only for your personal and non-commercial use
and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially
exploit, use or create derivative works of any material data and content on the herbalbydesigh.co.uk
website written permission from Herbal by design.
Registration and Password
You must ensure that the personal information you provide when registering true, accurate, current,
and complete. You must notify us immediately of any changes to your personal information either
by updating your account details on herbalbydesign.co.uk or by contacting our customer service
team.
When you register on this website you will be asked to create a password. You must keep this
password confidential and must not disclose it or share it with anyone. If you know or suspect that
someone else knows your password you should notify us by contacting the customer service and we
may ask you to change your password or suspend your account.
Links to other websites
Website might content links to other websites. As a convenience to you Herbal by design makes
every effort to ensure that the links from this website to other websites operated by other entities
are relevant and provide useful information. We assume no responsibility for the content of such
Websites and disclaim responsibility of any and all forms of loss or damage arising out of the use of
them. Herbal by design is under no obligation to update the Website.
Availability of the Website
Herbal by design endeavours to offer the best possible service. Nevertheless, we cannot guarantee
that the service will always be without fault or/and defects. To the maximum extent permitted by
the law, we provide no warranties of fitness for particular purpose, accuracy of information,
compatibility, and satisfactory quality.
Herbal by design accepts no responsibility for any disruption or non-availability of the Website.
Goods
All goods on herbalbydesighn.co.uk are subject to availability.
Goods on this website are for consumers and are not for re-sale. The Contracts (Right of Third
Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are
conferred on third parties. Any contract between us shall incorporate these terms and conditions
and be under British Law. If there is any dispute the British Courts will have jurisdiction.
Amendments
We reserve the right to update or amend these Terms and Conditions when required, without prior
notice. Any amendments will immediately apply to the use of the site.
The contract between us
When you place an order, we will send an email at the email address you provide with Order
Conformation to confirm that your order has been accepted by us. You must ensure that Order
Conformation is complete and accurate and inform us immediately in any errors accrued. We cannot
be responsible in any errors in the Order placed by you. Only adults (those aged 18 and over) are
entitled to enter legally binding contract with us.
When you submit an order to Us, this does not mean We have accepted your order. No contract
exists between you and Us for the sale of any products until payment for the order has been
received in full and We dispatch the products to you. Once We do so, there is a binding legal
contract between us.
Right for you to cancel your contract
As a consumer, You may cancel your contract with us for the goods you order at any time up to the
end of the 14th day from the date you receive the ordered goods. We will refund You within 14 days
of receiving the goods back.
To cancel your contract, you must give written notice to Us giving details of the copy of your order
conformation, products ordered, and (where appropriate) their delivery.
If you have received the goods before you cancel your contract then you must send the goods back
to our contact address at your own cost and risk within 14 days of notifying us. If you cancel your
contract but we have already processed the goods for delivery you must not unpack the goods when
they are received by you and you must send the goods back to us at our contact address at your own
cost and risk within 14 days.
You must take reasonable care to ensure the products are not damaged in the meantime or in
transit.
You will be responsible for the cost of returning any item to us unless the item is defective or we
have delivered the item to you in error or as a substitute. The item should be returned to us in their
original condition.
Description of Products and prices
The description and specification of products on this website are only approximate. These include
our own products as well as products supplied to us by the manufacturers of specific
brands/products. Although product information is regularly updated, Herbal by design is unable to
accept liability for any incorrect information.
We reserve the right to make changes which do not materially affect the quality or performance of
those products. We may correct any error appearing on the website or withdraw any product from
sale without incurring any liability. Price and availability are also subject to change without notice.
Product images displayed on the website are for demonstration purpose only. Actual goods may not
be the same size, design or packaging. Before you buy the right product please check the actual size,
strength and ingredients of the product.
While every care has been taken to ensure the product information shown on the website is correct,
food products are constantly being reformulated and nutrition content may change. We would
therefore recommend that you do not rely solely on this information and always check products
labels.
The prices payable for goods that you order are as set out in our website. Prices may be changed at
any time. We reserve the right to correct any errors and inaccuracies at any time (even if we already
requested or received payment) and cancel any order arising from such occurrences. We also
reserve the right to refuse any order placed through the Website.
You will be required to pay extra for delivery and it might not be possible for us to deliver to some
locations.
Disclaimer
The information provided on this website is not intended to treat, diagnose, cure or replace medical
or specialist advice. If you are currently taking prescription medication and intend to also take
nutritional or herbal supplements, you must first check with your G.P. or a specialist health
practitioner that the combination of your prescription medication and supplements or natural
remedies are suitable. Herbal by design is able to supply you with any relevant product information
that you may wish to receive in order to discuss with your medical or health professional.
Information which is obtained from Website is for educational purposes only and not designed to
treat or diagnose any condition. Please speak to your GP before taking any supplements or herbs.
Supplements should be taken in conjunction with, and not as a substitute for a healthy lifestyle and
balanced diet.
We have tried to ensure that the information provided on this website is accurate and in accordance
with British Law. However, we make no representation and give no warranty of any kind in respect
of the information. We do not accept liability for any loss (direct, indirect, or consequential) which
may arise from reliance on information contained in the website or in respect of any error or omission.
Where further dietary and/or allergen information is important to you, for example because you
have an allergy or specific dietary requirement, you should contact Herbal by design or the
manufacturer to be sure it matches your requirements.
Delivery
The products you order will be delivered to the address you give when you place your order.
However, we not able to ship outside the United Kingdom.
Every effort will be made to deliver the products as soon as possible after your order has been
accepted, and in any event within 30 days of your order. However, We will not be liable for any loss
or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, We
will inform you as soon as possible.
If you fail (through no fault of ours) to take delivery of the Goods at the delivery location you
provided, we may charge reasonable costs of storing and redelivering them.
You will become the owner of the products you ordered and responsible for risk of loss of or damage
to them once they have been delivered to you.
If you receive a broken, damaged or incorrect item, e-mail us within 48 hours of delivery with your
order number, a description of the broken item/s and a digital photo of the damage. Upon receipt of
your e-mail, we will process your claim as soon as possible and you should expect to receive your
replacement or refund.
Severability
If any part of these terms and conditions is unenforceable or illegal (including any provision in which
we exclude or liability to you) the enforceability of any other part of these conditions will not be
affected and will continue in full force and effect.
Applicable law
These terms of sale and the supply of the products will be subject to English law, and the English
courts will have jurisdiction in respect of any dispute arising from the contract. This does not affect
any legal rights you may have as a consumer under the law of any other part of the United Kingdom,
or any other EU member state where you live, or any right you may have to take legal proceedings
there.